Fashion Store

Fashion

Return policy & Process

Qualifications for Refunds:

Duration:

After the delivery date, returns must be started within 10 days.

State of the Items:

The item(s) must be in original condition, unwashed, and with all tags still attached.
Products Not Acceptable for Return:

Non-Refundable Products:

For reasons of cleanliness or customisation, some items—like pants, swimsuits, and personalized/customized items—might not be returnable.

Last-minute Sale Items:

Returns may not be accepted for items that are advertised as “final sale” or those you bought at a clearance sale.

Starting a Refund:

Online Return Form

Clients should complete the website’s online return form, including information such the order number, the item or items being returned, and the reason for the return.
Acceptance and Guidelines:

The customer will get permission and comprehensive information on how to proceed after submitting the return request.

Return Mail Delivery:

Shipping Liability:

Usually, the expense of returning an item is on the client, unless the firm made a mistake (e.g., sent the wrong item or had a defective product).
Approved Shipping Options:

It can be necessary for customers to return items via a designated carrier or shipping method in order to guarantee timely delivery and tracking.
Process of Exchange/Refund:
Method of Refund:

Refunds are often handled by utilising the original mode of payment.
Options for Exchange:

Subject to availability, customers might be able to swap the item for one in a different size or colour.
Time Spent Processing:

Return Handling:

After receiving returned merchandise, the company strives to handle returns within 10 business days.
Timing of Refund:

Depending on the mode of payment, there may be differences in the time it takes for the refund to appear in the customer’s account.
Details of Contact:

Customer Service:

Give them the customer support contact information they may use should they have any issues or require help with the return procedure.
Always review the specific return policy of the clothes website you are dealing with, as details and terms may differ.